Visit HGTV SANTA HQ for a Magical, Digital, Interactive Experience Kids Will Love

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This is a sponsored post on behalf of HGTV Santa HQ while the views expressed here were genuinely mine, consideration was paid to me by Macerich to review this product.

We were invited to visit Santa HQ at the Fashion Outlets of Chicago, located at 5220 Fashion Outlets Way in Rosemont, IL. We have never been and I was super excited to take the kids and see what the Santa HQ was all about. Last year only 1 of my kids wanted to see Santa, but this year we made our visit with Santa a Family experience. So happy we did and here’s why.


Kids today can’t put down their electronics. They’d pass up playing outside and going to see Santa just to play on their tablets or smartphones. The Santa Headquarters or the SantaHQ is a magical, digital, interactive experience and a visit with Santa kids won’t forget. They take the interactive app experience and combine it with a real life experience of walking through Santa’s headquarters to give kids a magical experience for their visit with Santa that they will love.

We arrived at HGTV Santa HQ and was surprised at the amount of thought put into designing a Santa’s Magical workshop and Observatory. It was an incredible display, large enough to walk through and so much for the kids to do on their way to meet Santa. While standing in front of the the Headquarters we were given IPad’s to view and discover the enchanting world of Santa HQ in stunning 2D and 3D digital scenes. Elf’s are hiding all around and there’s other magic kids will love as well.


Parent’s are encouraged to download the Elf-Ray Vision app on their smartphone’s to give the kids a more personal and customized individual experience by using augmented reality to view Santa’s Workshop and Observatory in a magical way. You’ll be able to see what Santa’s elf’s are working on inside their hidden world.


We gave Santa’s helper our name and email address to begin the tour. First we visited the Naughty and Nice o-Meter. There’s a tablet next to the meter you’ll want to put your name in to activate the meter. Watch and see how the Naughty and Nice o-meter works with my 9 yr old.

He stepped onto the elf-o-meter and it began to light up. The bar lit up and went from naughty to nice to naughty then …. Well go ahead press play. Your going to love this.

Did you see how excited my little guy was to rank on the “nice” list. He cracks me up. Next my other kids took a turn and each one of them ranked on the nice list. I just want to know who did they paid off?

Moving into Santa’s work shop you can continue to use the Elf-Ray vision app to discover more elf’s and other work shop fun. Stop at the
Interactive Control center to do sElfie’s and feature your self in a dancing elf video. Such fun.


Onto the next room we were able to visit with Santa’s control center and see how Santa sleigh works. Lots of levers and buttons to push where things light up. Kids just love that. santahq-fashionoutlet_chicago

I loved that Santa was ready and waiting for us. The kids took a group photo first, then we did a family photo and then Santa took time to talk to each one of my children to see what they wanted for Christmas. This is such an incredible time for kids to be able to experience seeing Santa without feeling rushed.


He listened attentively and was so engaging with each one of my kids, young and old. The best part was he fit the image of Santa so perfectly. I love that!!


And when your pre-teen is clueless on what to ask Santa for …. Santa may have a few suggestions.


My daughter is 17 and she was equally excited to visit with Santa. I wonder what a 17 yrs old girl could want for Christmas. Only Santa knows.


I love seeing smiles on my kids faces. There’s very few magical holiday experiences that my kids can enjoy and this is one I think they really loved and will always remember. Come on out to Santa HQ and visit Santa and your own personal experience of Santa HQ at Fashion Outlet of Chicago in Rosemont, IL or your Local Santa HQ visit for other locations that could be near you.

Santa HQ will be open seven days a week through December 24.

Each Santa HQ location is set with a dazzling array of holiday experiences, including:

  •  The traditional photo-op with Santa Clause
  •  Elfie Selfie: Where visitors take a selfie and star in their own holiday video
  •  Elf-Ray Vision: Guests can explore Santa’s Observatory through the use of special goggles
    that trigger a series of augmented reality experiences at multiple locations throughout Santa
    HQ including two triggers at Entrance Arch; one trigger on exterior of the Workshop; Toy
    triggers underneath the Christmas Tree in the Workshop, and enhanced triggers in the
  • Naughty or Nice Meters: Where visitors can stand next to an interactive board to find out
    which list of Santa’s they made
  •  Light Show: With more than 10,000 individual holiday lights synchronized to the tune of
    “Carol of the Bells” to create an illuminated orchestra

Operating hours are:
• Mondays through Thursdays: 11 a.m. – 8 p.m.
• Fridays and Saturdays: 10 a.m. – 9 p.m.
• Sundays: 10 a.m. – 7 p.m.

Special holiday hours include:
• Friday, November 24: 9 a.m. – 9 p.m.
• Saturday, November 25: 9 a.m. – 9 p.m.
• Sunday, November 26: 9 a.m. – 8 p.m.
• Sunday, December 17: 10 a.m. – 9 p.m.
• Sunday, December 24: 10 a.m. – 6 p.m.

Bring your Fur babies to visit with Santa

Furry family members can join the fun and take part in family photos with Santa during Fashion Outlets of Chicago’s pet nights. Every Monday, through December 18, families can bring their cat or dog to Santa HQ for photos with Santa from 6 to 8 p.m. Fashion Outlets of
Chicago encourages shoppers participating in pet nights to park on P2 (second level) of the parking garage and enter the center by Helzberg Diamonds and Converse to easily access Santa HQ.

In the Holiday Spirit of Giving Don’t forget To Bring an Unwrapped Toy or Gift

We brought an unwrapped gift when we visited Santa HQ and you can too. Enjoy the holiday spirit of giving through HGTV’s Help Through Holiday Giving Drive. The program encourages visitors to donate new, unwrapped toys for local children in need with the goal of collecting over 1,000 toys per center. In 2016, HGTV’s Help Through Holiday Giving program collected over 66,000 toys benefiting local organizations like Forgotten Angel Tree, Salvation Army Angel Tree, Toys for Tots, and Spark of Love Stuff a Bus.


We were asked to drop the gift off at the Concierge desk in the mall.  The gift value must be $5 or more and here is where they handed us 4 passes to Brookfield Zoo, although we are grateful to receive them we are happy to donate.

HGTV’s Santa HQ adds a whole new dimension to the traditional family Santa Claus visit by guiding
visitors through an immersive, interactive holiday extravaganza that uses state-of- the-art digital
technology. With 15 different locations at Macerich Shopping Centers in California, Arizona, Chicago,
Metro New York, and the Washington, D.C. corridor, each Santa HQ location is set with a dazzling array
of holiday experiences.

Thanks for stopping by. Avoid the last minute visit to See Santa and make your reservations now or just head out to Visit SANTA HQ for more info and to schedule your visit to have a magical holiday HGTV Santa HQ experience all your own.

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8 Responses

  1. Zoey says:

    This seems like such a fun time for kids!

  2. Kimberly Flickinger says:

    This is so cool. I wish they had something like this when I was a kid.

  3. rich morris says:

    I wish i lived closer to this. It looks fun to take the kids to for some enjoyable time.

  4. Sara Zielinski says:

    This looks like a fun family Christmas activity.

  5. Julie Wood says:

    I like the big chair to have more kids to sit in to take a picture and see Santa. I really like this Interactive experience to see Santa. Looks like so much fun.

  6. Janet W. says:

    What a magical experience! My grandsons would love to go here!


    Love to take my family here looking good

  8. shelly peterson says:

    What a really fun place to go with the family. So glad you got all your kids to go along. I would love something like this to take my grandkids too.

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